The second-hand marketplace Users Share Displeasure Regarding Sizing Modifications
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for women's and children's garments failing to inform every member regarding the update.
Digital Channels Response
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
The company said the new system was more in line with similar services.
The platform has recommended to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods after backlash from users.
